[Electronically or face to face - quicker and more facile services for the client]

Area of Science:

• Digital Health
• Healthcare Informatics
• Telemedicine

Context:

• Traditional healthcare relies heavily on in-person appointments.
• The internet offers potential solutions to healthcare availability issues.
• Electronic services facilitate both real-time and asynchronous patient-provider interactions.

Purpose:

• To explore the potential of electronic services in addressing basic healthcare availability.
• To examine the impact of virtual services on information asymmetry in healthcare.
• To consider the challenges posed by virtual services to existing medical training models.

Summary:

• Electronic services can enhance basic healthcare accessibility through synchronous and asynchronous virtual consultations.
• Virtual healthcare models promote information symmetry by providing patients and professionals with shared access to data.
• The integration of electronic services necessitates a re-evaluation of medical education, particularly the traditional anamnesis-to-treatment pathway.

Impact:

• Increased accessibility to basic healthcare services.
• Empowerment of patients through enhanced information access.
• Potential transformation of medical education and professional training paradigms.