Increasing radiographer productivity by an incentive point system

Area of Science:

• Radiology
• Healthcare Management
• Human Resources

Background:

• Low technologist productivity in radiology departments presents a significant operational challenge.
• Addressing personnel issues is crucial for maintaining efficient healthcare services.

Purpose of the Study:

• To develop and implement a Productive Point System to address low technologist productivity.
• To improve efficiency, quality, and morale within a radiology department.

Main Methods:

• Established average times for all radiology exams.
• Assigned point credits based on exam duration (1 point per 10 minutes).
• Defined a realistic Productive Index target (80% or 192 points for a 40-hour week).

Main Results:

• Personal productivity increased from 79% to 113% between 1975 and 1978.
• Achieved average yearly fiscal savings exceeding $20,000.00 over the three-year period.
• Observed significant improvements in exam efficiency, quality, job attitude, morale, and public relations.

Conclusions:

• The Productive Point System was highly successful in enhancing radiology technologist productivity.
• Technologist acceptance and cooperation were key to the program's success.
• The system's alignment with occupational goals contributed to its positive outcomes.